Business Area
Business Communication
PKE delivers tailor-made communication systems that optimize and secure your business processes – from unified communications and contact center solutions, to high-availability emergency call systems for control rooms and lone-worker solutions, all the way to reliable alerting processes.
Our platforms integrate multiple communication channels and seamlessly connect with your existing IT and infrastructure. Our hybrid telecommunication systems combine proven TDM technology with modern IP solutions, offering maximum flexibility with the highest availability. Virtualized IP softswitches provide scalability and security within your own data center and can be extended with cloud connectivity as needed – ensuring every workplace model is fully customized.
Our portfolio is complemented by powerful web and video conferencing solutions that deliver comprehensive UC&C functionality and integrate effortlessly into your IT environment.
For efficient customer communication, we rely on true multichannel contact center systems: voice, email, chat, social media, and more. AI-powered voice and chatbots help deploy resources efficiently – without compromising service quality or personal customer interaction.
With our DECT solutions, your company can leverage both existing cabling infrastructure and complex IP networks – even in areas where conventional wiring is not possible.
PKE develops solutions for every sector: hospitals, nursing facilities, correctional institutions, hospitality, industry, banking, and insurance. We incorporate the latest technologies – including 5G campus networks – to deliver the best, most economical, and future-proof solutions for every need.
Let’s talk – together, we’ll shape the communication of tomorrow.